Support Services

Technical Support

Ph: 203.538.8555
Email: help@oemdd.com

For all of your hardware and software products, service and support is provided. Each customer is assigned a dedicated account manager. Unless otherwise specified, our hours of operation are Monday through Friday, 7:30AM to 5PM EST.

On-Site Training

Whether you need a full turnkey implementation or a train-and-go solution, we can get you set up quickly and efficiently.  Starting with a site survey, we’ll build the best most effective implementation program to meet your needs. Our on-site training includes hardware installation, hardware training and software implementation and training.

Remote and Web Training Programs

Our technical training and project implementation managers can host web training sessions for members of your staff located anywhere in the world – all they need is an internet connection.

We also have self-paced, on-line training programs.

Professional Services

Custom Hardware

We have the engineers, R&D, programmers, and production personnel to assist you in developing the solution that fits your needs.

Data Integration Consulting

We integrate with all of the leading corporate and accounting software programs. We understand the basic data format is the same, but we also know that each customer needs to fit programs to their process and needs. We will guide you through this integration.

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On-Line Training & Documentation

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